LCYO Parents,
As mentioned in the letter from Phil Urbina, LCYO President, we are requesting anyone who paid for their child’s spring 2009 registration with a credit card to contact that credit card company and dispute the charge. Each company may have different procedures to handle the dispute but all will request information regarding the transaction. Below are some key points to assist you with that process.
- If you paid by credit card, call your credit card company immediately and dispute the bill (the charge on your bill should read either "CMI (La Costa Youth Organization)" or "Count Me In (La Costa Youth Organization).
- Explain that the company (Count Me In or CMI) that accepted credit card payments for LCYO baseball/softball, took your money but did not pass it along to the league.
- Inform them that we have made numerous attempts to contact CMI but all calls go unanswered.
- When you dispute the bill say that it was for services that were not performed and that your child could not be registered for baseball/softball because CMI took your payment but did not pass it along to the league.
- Inform them the registration was immediate and that your child has now missed registration.
- Please do this immediately!
Once you have received a refund or credit to your credit card account, we ask that you mail a check for the registration fees to our LCYO mail box. PLEASE MAKE SURE YOU RECEIVE YOUR CREDIT OR REFUND BEFORE SENDIING A CHECK. Your child will remain registered throughout this process and will not lose their spot on a team for the upcoming season.
Please e-mail if you have any problems or need additional information.
Thank you for your support and understanding in this matter.
Sincerely,
Ed Mungovan
Treasurer
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